Privacy policy

Privacy Statement


Privacy Statement of Visitors to MAJUR Websites d.o.o.


This Statement of Personal Data Protection of Visitors on the MAJUR doo website, Fallerovo setalište 20, 10000 Zagreb, OIB: 23200124202, was made in accordance with General Regulation (EU) No 2016/679 of the European Parliament and of the Council of 27 April on the protection individuals in relation to the processing of personal data and the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation), applicable from 25 May 2018 and the Law implementing the General Protection Regulation data (OG 42/2018).

General Information:

Data processing is the responsibility of MAJUR doo, Fallerovo setalište 20, 10000 Zagreb, OIB: 23200124202

Contact information through which all information regarding the processing and use of personal data can be obtained is:

by e-mail to:
or if you would like to contact us by mail, you can do so at:
MAJUR d.o.o.

Fallerovo setaliste 20,

10000 Zagreb

Types of personal data processed:

MAJUR d.o.o. (hereinafter: MAJUR) understands that your privacy is important to you. We respect your privacy and protect your personal information. This may include any information that may lead to you as an individual.

MAJUR processes your personal information that you have provided to us when you register at the web shop, by subscribing to the newsletter on our website or by querying one of the contact channels provided above. We collect information for the purpose of delivering goods, to provide information about products and services, and to answer your queries.

Personal information that is collected based on registration on the web shop is:

Name and surname
Zip code
IP address
The personal information collected for the delivery of the product relates only to the necessary information we need to complete the delivery of the ordered product and is used only for that purpose.

Personal information collected through newsletter sign-ups is:

E-mail address
Subscribing to the newsletter delivery list is voluntary, optional, not default and you must explicitly request the newsletter to be submitted by entering the mail address you would like the newsletter to be delivered to. Signing up for newsletter submission is not a requirement for using a web shop. The personal information collected through the newsletter application is used solely for the submission of the newsletter to the e-mail address entered in the application by the user, is not used for other purposes or is provided to third parties.

Personal information that may be collected to provide information about products and services or to resolve complaints when answering your queries at is:

Name and surname
year of birth
Zip code
Telephone number
Mobile number
Bill number

Purpose, mode of processing and storage of personal information:

All personal information is used solely for the purposes for which it was collected and for which consent and / or consent was given. The information collected will not in any way be made available to third parties, unless for the purpose prescribed by law or unless explicit consent or consent has been given.

All information is deleted upon termination of the purpose for which it was collected, or after the period for which consent and / or consent was given, or with the termination of the contractual relationship or after the expiration of the warranty period of the purchased product, and at the latest upon expiration of all legal obligations related to the preservation of personal data, unless has objected to the product or service within the time limit, until the final completion of the complaint procedures in accordance with applicable regulations

Data may be anonymized instead of deleted. In this case, all information related to the person is permanently removed, provided that all legal requirements are met.

At your request, for the purpose of providing information on products and services, arranging product delivery, for important information related to your purchase, for the purpose of resolving complaints or answering your queries, we contact you through communication channels for which you have given us your consent as stated in a single consent or the same communication channel that you contacted us when asking. Communication channels can be:

by post
By submitting a query to MAJUR, you consent to respond to the same channels of communication to which you asked and to store your personal data permanently in the case of a complaint, or if it is another query for a maximum of 5 years from last contact.

Use of cookies

When you visit our websites to learn more about us and our products, or to review the information we place on the site, we use cookies to ensure the optimum functioning of the site, to collect useful information about visitors that will allow us to further improve our services as well as in order to generally improve the user experience.

Cookies may be installed on your browser by MAJUR or by a third party, such as an advertiser.

Automated individual decision making and sending data outside the EU
You have the right not to be subject to a decision based solely on automated processing, including the creation of a profile, which produces legal effects on you, or similarly significantly affects you.
We do not currently use automated individual decision making on the websites we own or in the services we provide.
We do not supply your personal information to third parties or supply it outside the European Union, that is, to countries that are considered "third countries" in accordance with the General Data Protection Regulation.
Manage consent:
By accepting the terms of use of the web shop (General Terms and Conditions published on, you also agree that MAJUR shares your information with HRVATSKA POŠTA d.d. or other company for the purpose of shipping purchased products.
By accepting the consent to use your personal information when you sign up for MAJUR's marketing newsletter, you give permission to use and store your personal information for marketing purposes until you withdraw your consent, ie, unsubscribe from receiving the newsletter. Consent also includes sharing your information with a company that helps us create and deliver newsletters.

By accepting this consent, you subscribe to the free MAJUR electronic marketing newsletter and consent to the use of your personal information:
•    E-mail address
You can withdraw your consent at any time as easily as you gave it without giving a reason by clicking the link in the marketing newsletter.
Alternatively, you may also revoke your consent by contacting us by email: or by post at: MAJUR doo, Fallerovo šetalište 20, 10000 Zagreb. Upon termination of your consent, your information will no longer be used for marketing purposes and you will no longer receive the MAJUR newsletter.
If you wish to give your consent and receive the MAJUR newsletter again, you can do so in the same way that you initially applied to receive the newsletter.
User rights:
The user has the following rights at any time:
• the right to information on the processing of personal data;
• the right to withdraw the authorization to process personal data. Withdrawal of personal data processing ceases.
• the right to rectification if personal data that are incomplete or inaccurate are processed;
• the right to be deleted in cases such as termination of the purpose of processing, withdrawal of the authorization in case of objection to the processing of data, or, in cases of processing of personal data contrary to the regulations on protection of personal data;
• the right to limit processing in cases where the accuracy of the data has been challenged during the period of verification of the accuracy of the data, if the processing was unlawful but the erasure was refused and instead requested a restriction on the use of the data, if the data are no longer needed for the intended purposes but are still needed for the realization legal requests or if an objection has been lodged to distribute this information;
• the right to transfer data to another data processing manager when technically feasible;
• the right to file complaints regarding the processing of personal data to MAJUR or the Personal Data Protection Agency if the processing is carried out for the performance of tasks of public interest, for the exercise of public authority, or when processing the data, MAJURA invokes its legitimate interests.
If you wish to exercise any of the above rights, you may contact us at the contact details above
In the event that you exercise some of these rights disproportionately frequently and with the clear intention of misuse, MAJUR reserves the right to charge you a reasonable fee for acting upon the request or denying your request.
Right to complain to the Personal Data Protection Agency:
If you have any objection to how we use your information, you can contact the Personal Data Protection Agency through the agency's website at or in writing at:
Personal Data Protection Agency
14 Martic Street
HR - 10000 ZAGREB
We periodically review and, where appropriate, as our services and use of personal information evolve, we periodically update this Privacy Statement. In the event that we wish to use your personal information in a way that we have not identified previously, we will contact you to provide you with information and, if necessary, to seek your consent. You are advised to visit this Statement on a regular basis so that you may receive up-to-date information on how we handle your personal information.
This statement was last updated on 09/20/2019.